The training process provides a framework to ensure that personnel in the organization receive the knowledge and skills necessary to be successful in the organization and to make the organization successful. This process ensures standardized training leading to stable processes and consistent outputs. This includes everything from safety policies to the instructions for making product. This process records completed training, ensures that personnel are methodically trained in areas critical to the organization and creates business continuity through cross training and retention of historic knowledge.

Tools:

• Form: Training Attendance Form
• Form: Training Attendance Form2
• Log: General Training Matrix
• Log: Departmental Training Matrix
• Log: Cross Training Log List of Qualified Testers
• Log: Training And Qualification Matrix
• Procedure: Training and Evaluation Procedure

Training:

• Presentation: Training Process Overview